Privacy Policy
This Privacy Policy describes how ("Keto5", "we", "us", "ours") collects, uses, and shares personal information in connection with your use of the services (the "Service" or "Services").
Effective Date - 5/21/2025
Information You Provide to Us
Personal information you provide to us through the Services may include:
Personal Details: First and last name, email and mailing addresses, phone number, general well-being information such as weight, gender, and age.
Communications: Information you provide through contact forms, surveys, reviews, and other interactions.
Payment and Transactions: Purchase history and transaction details. Note: Keto5 does not store payment card information. Payments are processed via TracerPay via AcceptBlue or by Stripe
Marketing Preferences: Your choices for receiving marketing communications and how you engage with them.Usage Information: How you interact with our website, including uploaded content and use of interactive features.
Information Collected From Third Party Sources
We may combine personal information you provide with data from affiliated retailers and other sources.
Information Collected Automatically
We and our service providers may automatically collect:
Device Data: Operating system, browser, screen resolution, device type, IP address, and location data.
Online Activity: Pages visited, time spent, referring websites, navigation paths, and engagement with emails
Cookies and Similar Technologies:
Cookies: Store preferences and support navigation.
Local Storage: Provides larger storage capabilities beyond cookies.
Web Beacons: Track engagement with content.
How We Use Personal Information
To Provide Services
We use your personal information to:
-Operate and improve the Services
-Process payments and fulfill transactions
-Communicate updates and security alerts
-Provide customer support
Research and Development
We may use aggregated or de-identified data for business purposes, including improving the Services.
Marketing and Advertising
Direct Marketing: Send permitted marketing messages. You can opt out.
Interest-Based Advertising: Collaborate with partners to display personalized ads. Learn how to option out in the "online tracking opt out" section.
Compliance and Protection
We use data to:
- Comply with legal obligations
- Protect rights and prevent fraud
- Enforce our terns and detect unauthorized activity
How We Share Personal Information
We may share personal information with:
Service Providers:
For customer support, hosting, analytics, marketing, and more
Advertising Partners
For interest-based advertising
Professional Advisors
Including legal, financial, and insurance professionals
Authorities
Where legally required
Business Transferee
In corporate transactions such as mergers or acquisitions
Note: Public information shared through Services may be visible and used by others. We are not responsible for such use.
Your Choices
Access to Information
Update your information via your account
Marketing Opt-Out
Use unsubscribe links in our communications
Cookies
Manage cookies via browser settings or privacy plugins
Advertising ID
Control via mobile device settings
Browser Privacy Tools
Use plugins like Privacy Badger or uBlock Origin
Platform Opt-outs:
Google Analytics
Industry Opt Out:
Note: These opt-outs apply per device/browser.
Do Not Track
We currently do not respond to "Do Not Track" signals. Learn more at www.allaboutdnt.com.
Platform Information
Our site and services are now hosted on Excelr8.tech, a white-labeled Go High Level platform. Your data is stored securely through this platform’s infrastructure, which includes protected servers and encrypted databases. Excelr8.tech manages all data processing in alignment with our privacy standards.
Other Sites and Services
We are not responsible for the privacy practices of third-party sites linked to or integrated with our Services.
Security
We use reasonable safeguards to protect your information. However, no system is completely secure.
Children
Services are not intended for children under 18. If data is collected from a minor without consent, we will delete it.
Notice to California Customers
Under the California Consumer Privacy Act ("CCPA"), you have the right to:
Know: Request details about personal data we collect
Delete: Request deletion of your data
Opt-Out: Prevent sale of your personal data (Note: Keto5 does not sell personal data)
Contact us at [email protected] to exercise these rights. You may also authorize an agent to act on your behalf.
California Civil Code Section 1798.83 ("Shine the Light" law) allows California residents to request a list of third parties who received their data for direct marketing in the prior year.
You may exercise your rights without facing discrimination.
Changes to This Policy
We may update this policy. If changes are made, the updated policy will be posted with a new effective date
Contact Us
Email: [email protected]
